RETURN & REFUND POLICY
Last Updated: June 2026
At Animalby LTD, we are committed to providing high-quality coaching, consulting, and business support services. This Refund Policy explains the conditions under which refunds may be requested.
1. Refund Period
Customers may request a refund within 7 days of purchase, provided that the purchased service has not been fully delivered or substantially used.
2. Eligibility for Refunds
To be eligible for a refund:
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The request must be submitted within 7 days of purchase.
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The coaching program or consulting service must not have been fully completed.
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The customer must provide the order reference and reason for the request.
3. Non-Refundable Services
Refunds are not available for:
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Services that have already been fully delivered.
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Completed coaching sessions.
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Personalized consulting services already provided.
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Digital resources, reports, or documents that have already been delivered.
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Custom business strategies prepared specifically for the customer.
4. How to Request a Refund
To request a refund:
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Contact our support team at support@animalby.com.
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Include your order number and reason for the request.
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Our team will review your request and respond within 3 business days.
5. Refund Processing
If approved:
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Refunds will be issued to the original payment method.
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Processing may take between 5 and 10 business days depending on the payment provider and bank.
6. Partial Refunds
Partial refunds may be granted when:
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A service has been partially delivered.
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Coaching sessions have already taken place before the refund request.
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Business resources or materials have already been provided.
7. Service Cancellation
Customers may cancel future coaching sessions by providing reasonable notice before the scheduled appointment.
Sessions already completed are non-refundable.
8. Chargebacks
If you experience any issue with your purchase, please contact us before initiating a chargeback with your payment provider. We are committed to finding a fair solution whenever possible.
9. Contact Information
ANIMALBY LTD
Company Number: 14723888
Email: support@animalby.com
Website: https://paysat.store
10. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be published on this page with a revised “Last Updated” date.
